Author Topic: Can't connect to neverwintervault.org  (Read 1108 times)

Legacy_MSeph

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Can't connect to neverwintervault.org
« on: June 15, 2015, 10:17:25 am »


               

The site was working fine up until yesterday. After browsing it and making an account I decided to buy Neverwinter Nights DE from GOG and suddenly it stopped working '<img'>. It appears the site is working fine for everyone, at least according to downforeveryoneorjustme.com, so I assume something went wrong on my side. So far I tried resetting router and a different internet browser, both to no avail. The error Chrome is giving: "ERR_CONNECTION_TIMED_OUT". Could someone help me out?



               
               

               
            

Legacy_werelynx

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Can't connect to neverwintervault.org
« Reply #1 on: June 15, 2015, 10:31:57 am »


               

Have you tried clearing cache and cookies?



               
               

               
            

Legacy_MSeph

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« Reply #2 on: June 15, 2015, 11:30:03 am »


               

Yeah, no change.



               
               

               
            

Legacy_werelynx

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« Reply #3 on: June 15, 2015, 01:38:56 pm »


               

Please PM me your login and ip and I will forward it to Fester Pot (he deals with IP banning).



               
               

               
            

Legacy_MSeph

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« Reply #4 on: June 15, 2015, 02:01:56 pm »


               

Sure thing.



               
               

               
            

Legacy_MrZork

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Can't connect to neverwintervault.org
« Reply #5 on: June 15, 2015, 03:54:33 pm »


               

Could be a DNS issue. You might try pinging the site to make sure you computer is finding it correctly. E.g.


ping neverwintervault.org


 


I mention this possibility because I am traveling lately and have had to change my DNS settings because the local WiFi have had trouble looking up many sites. Fortunately, there is always Google's Public DNS.



               
               

               
            

Legacy_Fester Pot

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« Reply #6 on: June 15, 2015, 04:14:56 pm »


               

I doubt your particular IP is banned, or if it was, you'd get the message telling you so.


It's possible there is a banned IP through the route from your provider to the Vault, stopping one from visiting.


You can do a traceroute to verify.

 


In Windows, select Start > Programs > Accessories > Command Prompt. This will give you a window with a DOS prompt.

 


Enter the word tracert, followed by a space, then the domain name.


 


tracert neverwintervault.org


This is extremely useful when trying to find out why a website is unreachable, as you will be able to see where the connection fails.


FP!


               
               

               
            

Legacy_MSeph

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« Reply #7 on: June 15, 2015, 07:45:13 pm »


               

Could be a DNS issue. You might try pinging the site to make sure you computer is finding it correctly. E.g.
ping neverwintervault.org
 
I mention this possibility because I am traveling lately and have had to change my DNS settings because the local WiFi have had trouble looking up many sites. Fortunately, there is always Google's Public DNS.


Pinging the site seemed to work. I'll try changing the dns settings when I get a chance later tonight. Thanks.
               
               

               
            

Legacy_MSeph

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« Reply #8 on: June 15, 2015, 07:49:52 pm »


               

tracert neverwintervault.org

This is extremely useful when trying to find out why a website is unreachable, as you will be able to see where the connection fails.

FP!


I did a tracert as you said, but I'm not really sure what the information means. It seems there are several steps or hops or something; at 2 and 7 only "Request timed out" is given. What should I do now?
               
               

               
            

Legacy_werelynx

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« Reply #9 on: June 15, 2015, 09:17:19 pm »


               

FP told me your IP is definitely NOT banned, and yesterday you managed to reach us 3 times (2 password resets included).



               
               

               
            

Legacy_MSeph

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« Reply #10 on: June 16, 2015, 03:44:01 am »


               

Yeah, that was right before the trouble started. As I told you before those password resets were being sent to my spam folder without my noticing, so I unaware resent them. Actually my account doesn't even have a password. All my problems started after making an account.



               
               

               
            

Legacy_Fester Pot

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« Reply #11 on: June 16, 2015, 01:12:38 pm »


               

Thanks for the trace route via PM, helped out a lot.


Your IP and trace route IPs were not blacklisted at the admin level, but the IP you sent Werelynx was banned on the system level.


Too many password attempts in a specific amount of seconds, so the server protected itself. *shrugs*


Had to get another with higher access to remove it since I don't have direct file access to the server, but you should be good to go now.


Please try and let us know.


Thanks,


FP!



               
               

               
            

Legacy_MSeph

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« Reply #12 on: June 16, 2015, 01:29:15 pm »


               My issue was resolved thanks to Fester Pot and werelynx. I appreciate it guys. I'll get to modding now.
               
               

               
            

Legacy_Uranochos

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« Reply #13 on: July 01, 2015, 11:08:46 am »


               

Hi,


 


I got a similar problem as MSeph.


Can't login to the new community vault. I had a login, I guess, but forgot my password.


So I tried to create a new account, but I do not get any automated notifications about accounts at all (I guess I would have to "activate" the new account?). Email-spamfolder is empty.


 


Regards,


 


U.


               
               

               
            

Legacy_werelynx

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« Reply #14 on: July 01, 2015, 04:03:40 pm »


               

U.!


Resetted password, PM sent.