Its a fair point - its just an indie game, its not going to have serious graphics, story telling, or all the added extras you get from a A++ Game.
Neverwinter Nights and Neverwinter nights 2 + Expansions had millions in their budget - these guys have 50k
They are basically creating a toolset, and integrating it with their online platform, and making it so they dont really have to create any content themselves, the players will basically pay for the game, and then make the content themselves, while the studio makes the cash from the content we make?
While that appeals to some people - it doesnt to me.
I personally think that Pillars of Eternity looks like a much more polished NWN Successor.
While I cannot speak for any modding capability - I can say it looks almost identical to a 3d enabled Baldurs Gate in terms of GUI and World Design.
The thing I really hate about Shards online, is that it looks and feels like your ice skating.
Eg: Your character takes 1 step, but travels 5 ft, regardless of his feel connecting with ground or not.
Whereas Neverwinter nights 1 - one step really was one step, your actually connected to the ground, not gliding across it.