All he's doing is telling us what we already know, and admitting that he doesn't know what's going on.
Further conversation is certainly seeming that way...
Me: Will the redirected Vaults continue to be available in the state they are now?
Him: I'm not sure what capacity they're actually available in, but the goal is to have the information incorporated into the Wikis.
Me: The goal is to take projects that sometimes take up over a gigabyte of space (though most are under 10 MB) and are available to download and incorporate that into a wiki somehow? We're not talking about web pages, we're talking about everything from new campaigns, new tilesets, new creature models, scripting systems, etc. How does that work in a wiki?
Him: The downloads likely won't be transferred over, because they take up so much server space.
Me: So how is *any* information being "incorporated" into the Wikis? The entire point of the vault is the downloads.
Waiting on a response, only been about 10 minutes. I'm only hoping that news of the problem might catch the attention of higher ups but this guy doesn't seem to know what's going on.
Funnily enough, it turns out IGN DOES have a "NWN wiki" that's completely pathetic. Presumably the NWN Vault was supposed to link to that instead of the MMO thing.
P.S. Oh, and thanks for moving that guy's comments on the IGN site, he's an idiot. It's not about defending IGN, it's about not making us look bad.