Author Topic: NOTICE: NWN Authentication Server Down  (Read 9162 times)

Legacy_Tremayne7

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NOTICE: NWN Authentication Server Down
« Reply #45 on: July 04, 2011, 11:20:25 pm »


               They still haven't answered my email. Ah, well. Hopefully, they will get on the ball and fix it this week.
               
               

               
            

Legacy_PlasmaJohn

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NOTICE: NWN Authentication Server Down
« Reply #46 on: July 06, 2011, 12:02:57 am »


               2011-07-05 2249GMT

The original post predated the actual outage by 7 days.  Since the Master Server went down on June 29th, there has been no official response.  There's a lot of speculation, but no solid information.  Can we get an official answer to the following questions?

- Is the server coming back?

- What is the cause of the outage?  Was this part of an upgrade task to bring the retooled authentication service back online or was it brought down until the retooled authentication service is ready to be fielded?

- Is there a schedule or estimate when the server will be back online?  If not, are we talking days, weeks, months?

Thanks
               
               

               
            

Legacy_FunkySwerve

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NOTICE: NWN Authentication Server Down
« Reply #47 on: July 06, 2011, 02:54:43 am »


               They've already answered the first two of those questions quit satisfactorily, and the third less so:

Aaryn Flynn wrote...

Due to the recent hacking of our legacy NWN servers we have disabled the NWN master server which manages game authentication. We are currently retooling our NWN authentication process and will have a new server up as soon as possible.

We appreciate your patience while we make these improvements to our systems.

Aaryn Flynn


               
               

               
            

Legacy_Tremayne7

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NOTICE: NWN Authentication Server Down
« Reply #48 on: July 06, 2011, 05:32:07 am »


               I wrote another email to Bioware/EA asking for an update. I'm like PlasmaJohn. Are we talking days, weeks, months?
               
               

               
            

Legacy_Alec Usticke

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NOTICE: NWN Authentication Server Down
« Reply #49 on: July 06, 2011, 11:00:03 am »


               My server has been down for a week. I hope the Master Server returns soon.

www.bastionsofwar.com
               
               

               
            

Legacy_PlasmaJohn

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NOTICE: NWN Authentication Server Down
« Reply #50 on: July 06, 2011, 01:15:56 pm »


               2011-07-06 1200gmt

FunkySwerve wrote...

They've already answered the first two of those questions quit satisfactorily, and the third less so

"Us gnomes know alllll about corporations."

Plans change especially when money is involved.  I'd just like confirmation one way or the other if this is still on track.  Many people, myself included, assumed that the 29th outage was a temporary measure while they were swapping in the "retooled" Master Server.  Seems not to be the case, but confirmation would be appreciated.

I can deal with it coming back.  I can deal with going away forever.  Having to guess what's going on frustrates me to no end.  What I asked for should have been shared with the community already without prompting.
               
               

               
            

Legacy_Itty

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NOTICE: NWN Authentication Server Down
« Reply #51 on: July 06, 2011, 09:25:43 pm »


               Most interesting its not just for NWN but other games, like the Dragon Age beta game for Facebook and more.
               
               

               
            

Legacy_Tremayne7

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NOTICE: NWN Authentication Server Down
« Reply #52 on: July 07, 2011, 01:08:52 am »


               So it's not just for NWN, but other games as well? You'd think the masses would be screaming. I know when Sony was hacked people were screaming bloody murder about the PS network being down.
               
               

               
            

Legacy_FunkySwerve

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NOTICE: NWN Authentication Server Down
« Reply #53 on: July 07, 2011, 05:20:24 am »


               

PlasmaJohn wrote...

What I asked for should have been shared with the community already without prompting.


It was. I wasn't posting to argue with you, merely to inform you that Bioware had in fact responded and stated that they would bring the server back as soon as possible, contrary to your remarks:

PlasmaJohn wrote...
Since the Master Server went down on June
29th, there has been no official response.


I figured you might take some measure of comfort from that, since you were apparently unaware.

Funky
               
               

               
            

Legacy_FunkySwerve

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NOTICE: NWN Authentication Server Down
« Reply #54 on: July 07, 2011, 05:36:06 am »


               

Alec Usticke wrote...

My server has been down for a week. I hope the Master Server returns soon.

www.bastionsofwar.com

Why has it been down? Seriously, slap some cd key authentication of your own down and fire it up.  I'm happy to provide the scripts - they're very straightfoward, and provide at least MS-quality protection.

Funky
               
               

               
            

Legacy_PlasmaJohn

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NOTICE: NWN Authentication Server Down
« Reply #55 on: July 07, 2011, 01:10:57 pm »


               2011-07-07 1210gmt

FunkySwerve wrote...

... Bioware had in fact responded and stated that they would bring the server back as soon as possible....

There's been an official statement released on or after June 29th?  Link?  I've poked around the various forums here but I can't claim it to be a rigorous search.
               
               

               
            

Legacy_SuperFly_2000

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NOTICE: NWN Authentication Server Down
« Reply #56 on: July 07, 2011, 01:17:18 pm »


               

FunkySwerve wrote...
Why has it been down? Seriously, slap some cd key authentication of your own down and fire it up.  I'm happy to provide the scripts - they're very straightfoward, and provide at least MS-quality protection.


Why do you need to use a custom auth thingie?

I mean why not do like every other servers and just ignore this?

You mean just because auth fails anyone can log in to your account. Isn't it just when auth is totally OFF on the server (server ini-file) that thoose kinds of problems arise? ...or is there something I am not getting..?
               
               

               
            

Legacy_SuperFly_2000

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NOTICE: NWN Authentication Server Down
« Reply #57 on: July 07, 2011, 01:18:54 pm »


               

PlasmaJohn wrote...
There's been an official statement released on or after June 29th?  Link?  I've poked around the various forums here but I can't claim it to be a rigorous search.

I also don't find it now...but I remember reading somewhere that it was supposed to be up as soon as possible.

Just Bioware haven't gotten back on when yet.

Oh well I am going on vacation anyway now :-P
               
               

               
            

Legacy_Pstemarie

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NOTICE: NWN Authentication Server Down
« Reply #58 on: July 07, 2011, 01:23:10 pm »


               Starting to look to me like EA has no intention of paying for the bandwidth to host an authentication server - especially when you can disable Master Server Authentication.

Yeah, yeah - I knoiw its BioWare's game, but since EA ultimately pays the bills...
               
               

               


                     Modifié par Pstemarie, 07 juillet 2011 - 12:39 .
                     
                  


            

Legacy_PlasmaJohn

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NOTICE: NWN Authentication Server Down
« Reply #59 on: July 07, 2011, 02:47:32 pm »


               2011-07-07 1346gmt

Superfly_2000 wrote...

I also don't find it now...but I remember reading somewhere that it was supposed to be up as soon as possible.

That's in the first post in this thread which is now over two weeks old.  "As soon as possible" is one of those wonderfully vague press-release corpspeak phrases that really don't say anything.  This needs to be clarified and it's really poor form to leave the community hanging.

Pstemarie wrote...

Starting to look to me like EA has no intention of paying for the bandwidth to host an authentication server...

From what I understand NWN authentication was incorporated into thier common authentication service.  In essence it's "free".  Until it breaks and you need to expend engineering resources on it.  If what broke is unique only to games that are end-of-life then it's likely that their commitment to fixing it may not get management approval.
               
               

               


                     Modifié par PlasmaJohn, 07 juillet 2011 - 01:48 .