Kinda ironic that this same issue, 6 months after the legacy site has gone *poof* still keeps popping up.
The fact is: Bioware never stipulated that CD keys typed into their database served as a back-up for a game-owner's own security measures. All that was inferred was that, upon request from the account owner, they would email the codes that were typed in during registration on the Bioware site. The site itself never warranted anything. It was just a complimentary convenience for registrants who wished to take part. The fact that many players decided to use the service as an infinite primary safe-storage facility is their own affair, one that they are just now forced to come to grips with. And to be even more pragmatic, the entered codes were never verified i.e. no algorithm was applied during data entry. So that means that even though they could be recovered at some future date, there is no guarantee that they will work if there had been a transcription error by the account owner when entered.
As far as I am concerned, when it comes to multiplayer game accounts: treat the security codes that came with the game as if the codes themselves are what you payed for when you bought the game,
IF the primary reason you bought it was to play on-line. In cases like that, when the physical codes on the jewel case or brochure become illegible from overuse or wear, request new ones from the vendor. If they fail to provide replacement service, perhaps it's time to boycott the rest of their products, depending on their excuse for refusing aid. Most every time I have been faced with a code-replacement issue, the vendor has cooperated quickly. In many cases, it requires that you provide some level of documentation, proof-of-purchase, etc... a normal merchandising process.
Then again, I seriously doubt that game support service was intended to last forever... perhaps 11 years is beyond the practical point of expecting full support especially since the intellectual property of the game along with the customer service defined by the originating company itself was not purchased, but rather just assumed (or "adopted", if you prefer) by the acquisition.
On the bright side, though, for a mere $10 one-time fee, anyone on the planet can regain the same access they had 11 years ago... and NO!... I do not have any holdings in GoG or any of the on-line DL sites. It's just dam handy is all.
Modifié par HipMaestro, 02 décembre 2011 - 11:05 .
