I can give you a few experiences from a server that "caters for the masses". I don't think that's a policy to be ashamed of, by the way. I personally get more satisfaction from a compromise that gets me 100 people playing than a dogmatic approach that leaves me with an empty server. To each his/her own, of course. It's what I like most about NWN; you can let a thousand flowers blossom without getting shot.
Anyway.
The PW I am talking about (Amia) used to have a "no hak even if the world goes down in flames" policy. I don't fancy dogmatic thinking, so at the end of last year I polled the players and staff to see if we could go with a hak after all, and what people would be willing to download. After quite a bit of discussion (some people don't like any changes or are afraid of everything that can go wrong) we decided that I could have a go at it if I would:
* not take CEP (too big, and I don't like the quantity > quality approach)
* stick with a 75-100 MB download size
* divide new contents in about 50% tiles, 25% critters/PLCs, and 25% items/clothing
* limit updates as much as possible
* monitor impact on our community and remove the haks if it would be too much
So, I did (after polling the players again with the final idea).
Here comes the warning: making a hak pack like that yourself is a huge undertaking. I selected original materials as much as possible, imported some stuff from CEP and Q, and generally did anything possible to keep the size down. It took about 3 months of hard work, took a physical toll (dragging around items every evening gives you a stiff neck, dead arms, burning eyes, headache, etc), but now I have a hak that has most of the stuff I'd like to use (Worm's forest not, alas, it's just too big).
A job like this has bugs in it. You can do what you want, there will be bugs. So, I divided most of the resources over three big haks (you need to keep below 16K objects in a hak, and smaller haks compress better) and one top hak that only contained the 2da, set, ipl, and that kind of data files. I used that one to include overrides for broken stuff. We updated that 4 or 5 times since the hak went in and it's not too much of a bother to download a 1.5 MB (zipped) hak. We're doing a bigger update now, however, and that will force our players to download the whole lot again. Alas, you sometimes have to clean up and a new set of clothing will be a good bribe.
Now for the impact. The effect of the HAK on the amount of new players coming in was simply dramatic: half of what it used to be as so-so times. However, it didn't seem to have a lot of effect on the actual activity on the server. I think this happens because many people log in, look at the entry, log out and are never seen again. It seems to me that this group of players is gone. Incidentally the number of bans for "log in naked with hacked character" behaviour has been close to zero since the hak went in as well. I polled it and the overwhelming answer was: stick with the hak.
Check the image below for the data. Mind that the big drop at new year is caused by the week being chopped in two. The hak went in at the end of week 4.
This pattern continued. Incoming players is still about 60% of what it used to be, used accounts and hours stay the same (compared to the same weeks last year). I tried to minimise this by making our website more inviting to new players and adding clear instructions how to deal with a hak. I also offer it in different packages (from 10 part archive for people with lousy connections to a full installer for lazy people with Windows XP).
Anyway, people are really happy with the pack now, and the dissenting voices had to admit they were wrong about the server going to hell. I do think that has a lot to do with the effort I put into it and the way I dealt with the people involved. I wanted tilesets and PLCs, but I also know that to get something you have to give something too. So, there's a nice selection of new clothing because most players lke that. There's also a set of new critters, because DMs like that. It's pure bribery, but I admitted that straight away.
Anyway, that's how the unthinkable happened and Amia got a hak. I hope this info can help you with your decision.
Modifié par Just a ghost, 25 août 2010 - 09:19 .