Author Topic: Manual uninstall issue  (Read 664 times)

Legacy_Myzel

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Manual uninstall issue
« on: October 06, 2010, 08:00:40 pm »


               I have previously installed NWN from my pc (with all three expansion packs) though it didn't work so I decided to try a reinstall.
I uninstalled it, but when I insert the installation disk it keeps telling me to insert the playing disk (which in turn does nothing).

I have found out that I have to manually uninstall the game in this case, but I am at a loss now.
I have followed all instructions I found here: http://nwn.bioware.c...techfaq.html#04
It still does not work.
I'm running windows 7.
Guidance, please.
               
               

               


                     Modifié par Myzel, 06 octobre 2010 - 07:02 .
                     
                  


            

Legacy_Mudeye

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Manual uninstall issue
« Reply #1 on: October 08, 2010, 06:20:25 pm »


               Your description is incomplete.


1) Were you successfull at uninstalling it?
2) When you try to install it now, exactly what do you do and what is the response from the computer?

Also note that when you successfully install the game, you still need to patch the game to the latest version.  So it won't be completely functional until you do the patch.
               
               

               
            

Legacy_Myzel

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Manual uninstall issue
« Reply #2 on: October 10, 2010, 07:56:39 pm »


               I think uninstalling was succesful, though I can't be sure since the installation disks respond as if the game is already installed.



When I try installing it now, I insert the installation disk. When I try running the setup or the autorun, I get a message asking me to insert the playing disk. The playing disk won't do anything at all.
               
               

               
            

Legacy_Xenovant

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Manual uninstall issue
« Reply #3 on: October 12, 2010, 03:06:53 pm »


               Open regedit and the delete the tree : HKEY_LOCAL_MACHINE\\SOFTWARE\\BioWare\\NWN



To open regedit press the start menu  > "run.." , write "regedit" without the quotes and press enter



Good luck '<img'>
               
               

               
            

Legacy_Mudeye

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Manual uninstall issue
« Reply #4 on: October 12, 2010, 08:15:15 pm »


               If the uninstall succeeds then the installation process will be the same as it was the first time.  Can you be specific about exactly what happens when you do a an install after successfully uninstalling?
               
               

               
            

Legacy_Myzel

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Manual uninstall issue
« Reply #5 on: October 12, 2010, 09:46:58 pm »


               

Xenovant wrote...

Open regedit and the delete the tree : HKEY_LOCAL_MACHINE\\\\\\\\SOFTWARE\\\\\\\\BioWare\\\\\\\\NWN

To open regedit press the start menu  > "run.." , write "regedit" without the quotes and press enter

Good luck '<img'>


I have already done the manual uninstall. I have followed all these points:

If you need to manually uninstall Neverwinter Nights, follow these steps:


1.  Delete the folder where the game was installed

2.  Remove the entry from the start menu

3.  Remove the following Windows Registry key using RegEdit:


MyComputer \\\\HKEY_LOCAL_MACHINE \\\\SOFTWARE \\\\Microsoft \\\\Windows \\\\CurrentVersion \\\\Uninstall \\\\{7C503E58-B2BC-11D5-978A-0050BA84F5F7}


4.  Remove the following Windows Registry key using RegEdit:


  MyComputer \\\\HKEY_LOCAL_MACHINE \\\\SOFTWARE \\\\BioWare \\\\NWN \\\\Neverwinter


5.  Remove the hidden folder:


  C: \\\\Program Files \\\\InstallShield Installation
Information \\\\{7C503E58-B2BC-11D5-978A-0050BA84F5F7}


(where C: is the drive on your system with the Program Files folder)


At this point, there should be no traces of the game on the system.


If the uninstall succeeds then the installation process will be the same
as it was the first time.  Can you be specific about exactly what
happens when you do a an install after successfully uninstalling?


My point is that I CAN'T do an install. The installation disk does not work, because the program asks me to insert the playing disk as it would if the game were installed. This leads me to believe there are still some traces left somewhere in the system even though I uninstalled it previously. So I followed the manual uninstall procedure as quoted above. However, after following this procedure the problem persists. So what I am basically asking is: how do I perform a manual uninstall on windows 7?
               
               

               


                     Modifié par Myzel, 12 octobre 2010 - 08:47 .
                     
                  


            

Legacy_Xenovant

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Manual uninstall issue
« Reply #6 on: October 12, 2010, 10:09:36 pm »


               

Myzel wrote...

3. Remove the following Windows Registry key using RegEdit:


MyComputer \\\\\\\\\\\\\\\\HKEY_LOCAL_MACHINE \\\\\\\\\\\\\\\\SOFTWARE \\\\\\\\\\\\\\\\Microsoft \\\\\\\\\\\\\\\\Windows \\\\\\\\\\\\\\\\CurrentVersion \\\\\\\\\\\\\\\\Uninstall \\\\\\\\\\\\\\\\{7C503E58-B2BC-11D5-978A-0050BA84F5F7}


4. Remove the following Windows Registry key using RegEdit:


MyComputer \\\\\\\\\\\\\\\\HKEY_LOCAL_MACHINE \\\\\\\\\\\\\\\\SOFTWARE \\\\\\\\\\\\\\\\BioWare \\\\\\\\\\\\\\\\NWN \\\\\\\\\\\\\\\\Neverwinter



You have removed only the  "nwn\\\\neverwinter"  key?  the expansions create another key ("NWN\\\\Undrentide" and "NWN\\\\underdark"), that's why I said to delete the entire "nwn" tree.


  You could also try to use a utitlity to clean the registry, CCleaner for example


EDIT: I have remembered now that even the protection creates an entry: "NWN\\SecureRom", so, as I said, delete the entire NWN tree   '<img'>
               
               

               


                     Modifié par Xenovant, 12 octobre 2010 - 09:12 .
                     
                  


            

Legacy_Myzel

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Manual uninstall issue
« Reply #7 on: October 17, 2010, 08:30:28 pm »


               I have indeed found other nwn entries in the registry. Deleting them solved the problem and I have succesfully installed the game. Thanks for the help!
               
               

               
            

Legacy_rinato5

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Manual uninstall issue
« Reply #8 on: January 15, 2011, 04:59:35 pm »


               i cant find nwn entries

please help