Author Topic: NOTICE: NWN Authentication Server Down  (Read 9645 times)

Legacy_MrZork

  • Hero Member
  • *****
  • Posts: 1643
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #30 on: June 27, 2011, 09:31:28 pm »


               

NathelBiya wrote...

So the breach was on the old servers where the CD keys were stored and linked to the Premium modules? Will I ever be able to play them again?


Not exactly. According to Bioware's post, neither the CD keys nor any user financial info were on the server that got hacked. However, as I recall, the same account access that allowed access to the hacked forum server also allowed access to the CD key info. (I could be wrong on that; I keep my own list of CD keys and only added them to my old account because I thought I needed to in order to post to the forums.) So, one can see why the CD key server may need to be kept offline, at least until some secure way is implemented to allow legit users access to their info.

BTW, though it's too late in this instance, my advice is to keep as little personal info on these sort of accounts as possible and keep your own copies of info needed to get software to run. Dedicated hacker routinely find ways around decent security on web sites. And, keep CD keys and like info with the software it they are needed to install. I take a permanent marker and write my keys on the disks (or make a label) for software distributed on physical media and I keep downloaded keys in a file with a similar filename in the same folder where I saved software that I downloaded.
               
               

               
            

Legacy_Stryk500

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #31 on: June 28, 2011, 11:55:02 am »


               Just wanted to point out that the email, password, and birthdate info will probably be used to attempt to get into other, more meaningful accounts you might own.  Basically they'll rifle that info against all the banks, credit card companies, online stores, etc. they can think of.   Someone stealing your CD key should be low on the list.  

I would consider asking your CC company to re-issue a new number if you're concerned.  I know I was footloose and fancy free when I first started buying online.  I have no idea who still has my number on record.  I always tried to uncheck, remember my info, but it never fails I come log in and I realize I forgot to do it occassionally.   
               
               

               


                     Modifié par Stryk500, 28 juin 2011 - 10:57 .
                     
                  


            

Legacy_Tremayne7

  • Newbie
  • *
  • Posts: 30
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #32 on: June 29, 2011, 11:34:40 pm »


               Gamespy MasterServers appear to be down at the moment. Can someone reboot them? Or give us an update?
               
               

               
            

Legacy_BlameBot

  • Newbie
  • *
  • Posts: 8
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #33 on: June 30, 2011, 03:14:26 am »


               An update would be nice.Any information about when it might be up or workarounds would be nice to know for my PW.

Thanks in advance.
               
               

               


                     Modifié par BlameBot, 30 juin 2011 - 02:15 .
                     
                  


            

Legacy_MrZork

  • Hero Member
  • *****
  • Posts: 1643
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #34 on: June 30, 2011, 11:45:59 am »


               I just want to echo Stryk500's comment above. If you had credit card numbers or a real name, birthdate, etc. associated with your account profile, it may be worth taking some precautions. Ditto if that username and password was one you use on other accounts. That's not the case for me (now I have several throwaway email accounts and hundreds of passwords and just hope I never suffer a blow to the head!), but I know it's a common practice...

It may also worth going to the big credit reporting agencies (Equifax, Experian, and TransUnion) and putting a credit freeze on your accounts there. That won't stop someone (or you) from using your credit card number to buy something, but it will make it more difficult to register a new credit card in your name and then use it without you knowing.

No one with an online presence is uncrackable, but there's no reason to make it easy.
               
               

               
            

Legacy_The Nolander

  • Newbie
  • *
  • Posts: 13
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #35 on: June 30, 2011, 07:48:45 pm »


               This is a bit confusing, since if the master server has been down for a week, why hasn't it been causing problems until last night? Best case, it means that they are working on getting the server active again and this is "confusing" the authentication system. (Like, the game can detect the server again, but it isn't responding. *shrug*)

Any update from the devs would be great.
               
               

               
            

Legacy_Tremayne7

  • Newbie
  • *
  • Posts: 30
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #36 on: July 01, 2011, 01:09:55 pm »


               I spoke with a very nice EA rep last night about this problem. He gave me an email address to contact Bioware. Contact@bioware.com. If enough folks email them, hopefully they will respond.
               
               

               
            

Legacy_TheSupremeForce

  • Newbie
  • *
  • Posts: 26
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #37 on: July 01, 2011, 02:09:05 pm »


               

Tremayne7 wrote...

I spoke with a very nice EA rep last night about this problem. He gave me an email address to contact Bioware. Contact@bioware.com. If enough folks email them, hopefully they will respond.


Respond?  BioWare posted this topic in the first place.  What more of a response do you want?
               
               

               
            

Legacy_SuperFly_2000

  • Hero Member
  • *****
  • Posts: 1292
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #38 on: July 01, 2011, 02:14:46 pm »


               Didn't they write somewhere that they are just changing the server?

So if all relax a couple of days more it will be fixed probably.

Besides...I don't see the big problem.

The server I am usually playing at just informs me that master server authentification failed but then just goes on....I guess most PW's work like this?

For browsing servers I am using a server browser app (Xfire).

But sure...naturally we really need to get the master server back...even though I am personally only experiencing very marginal problems with that it is gone. Just takes me a couple more seconds to log in to the server.
               
               

               


                     Modifié par SuperFly_2000, 01 juillet 2011 - 01:16 .
                     
                  


            

Legacy_UrkOfGreyhawk

  • Full Member
  • ***
  • Posts: 234
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #39 on: July 01, 2011, 10:02:01 pm »


               This is all conjecture. I think it's fair to expect some kind of official update after a week off-line.
               
               

               
            

Legacy_Tremayne7

  • Newbie
  • *
  • Posts: 30
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #40 on: July 01, 2011, 10:03:28 pm »


               

TheSupremeForce wrote...

Tremayne7 wrote...

I spoke with a very nice EA rep last night about this problem. He gave me an email address to contact Bioware. Contact@bioware.com. If enough folks email them, hopefully they will respond.


Respond?  BioWare posted this topic in the first place.  What more of a response do you want?


Like when it will be back up? The PW group I play on does not allow you to log in without the Master Server authorization. Frankly, I hope they get it back up and running very soon. This is very frustrating. 
               
               

               
            

Legacy_Jenna WSI

  • Hero Member
  • *****
  • Posts: 1837
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #41 on: July 02, 2011, 07:27:46 pm »


               

SuperFly_2000 wrote...

OldTimeRadio wrote...
Thanks for the update and please keep us posted!


Saying the same.

Also thanks for still bothering with an ancient game that only old farts like me and some others play.... '<img'>


+1
Please ignore the negative posts. '<img'>
               
               

               
            

Legacy_taltamir

  • Newbie
  • *
  • Posts: 8
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #42 on: July 03, 2011, 11:08:23 pm »


               So, there are going to be new servers then? I am going to be able to authenticate pirates of the sword coast and infinite dungeons again? Cause right now I can't.
               
               

               
            

Legacy_IronRook

  • Newbie
  • *
  • Posts: 36
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #43 on: July 04, 2011, 10:28:01 pm »


               Update?
               
               

               
            

Legacy_Fester Pot

  • Hero Member
  • *****
  • Posts: 1698
  • Karma: +0/-0
NOTICE: NWN Authentication Server Down
« Reply #44 on: July 04, 2011, 10:55:22 pm »


               Update - It's still down.

Hope that helps!

FP!